Member Information

Your claims administrator handles provider issues and claims processing.

• Cigna has an expansive, national network of providers and hospitals for you to access quality care.

• To find a provider or hospital in the Cigna Network please click here.

• Start searching today to find providers and hospitals in the First Health network by visiting www.myfirsthealth.com.
• If you don’t find your provider in network, you can nominate one by calling (800) 605-6697.

• The Cofinity network has evolved to be one of the leading networks in Michigan and Colorado. Their goal is to provide in-network benefit plan designs for you and your family.
• Find providers and hospitals in the Cofinity network by visiting www.cofinity.net. If you don’t find your provider in network, you can nominate one by calling (800) 831-1166.

• UnitedHealthcare is dedicated to helping people live healthier lives and making the health system work better for everyone. They serve millions of people from their earliest years through their working lives and through retirement.
• To access UHC’s Member Portal please click here.

• DirectRx Solutions offers a transparent pharmacy services solution with access to 69,000 pharmacies nationwide. Unlike a traditional PBM, they manage pharmacy costs and improve the quality of care for members by seeking innovative ways to channel their resources for a greater impact to improve the lives of others. One of their most popular solutions is Intercept Rx (see below).
• To access the DirectRx Portal, visit rx.directrxsolutions.com.
  Click here for the Prescription Claim Form.

  Direct Rx Pharmacy Benefits

  Click here to access the Prior Authorization Form

Founded to battle rising healthcare costs, our prescription savings program saves you money on many high-cost medications.

With immediate savings, participating members receive a white glove treatment solution coordinated by our Member Advocate Team.

To start saving, visit intercept.health/rx and schedule a call with a Member Advocate today!

InterceptRx Overview

Your TeleHealth Provider is MDLive.

• Want to talk to a doctor but don’t want to drive to the doctor’s office and sit in a waiting room? No problem! MDLive is included with your health benefit plan and is free for you! With a $0 copay, you can talk to a live doctor right over the phone and get answers. Don’t want to hold for the next available doctor? You don’t have to! You can schedule an appointment with one of the many doctors available through the platform and you can choose who you want to talk to. Register today!
• To register, text trinity to 635-483, call (844) 403-0555 or visit mdlive.com/trinity.

TeleHealth MDLive Info

100% COVERED PROGRAM FOR TRINITY MEMBERS

Reach your weight and health goals without dieting and punishment! Stress and diet-induced inflammation are the root causes of our struggle with healthy living and weight loss.

Betr is a movement. Members of this movement will use food as medicine to replenish and heal from the inside out using a gut-healthy food protocol catered to your unique tastes.

Enrolling in a high deductible health plan (HDHP) and utilizing a health savings account (HSA) helps you keep more of your hard-earned money and lower your overall healthcare costs, all while charting the path toward better overall financial wellness. To complete your registration, click here.

If you have an HSA plan, visit bendhsa.com/trinity.

It is important to keep your Member ID card with you at all times. Healthcare providers need this information to contact your health plan about coverage and payment. It also includes contact information for MDLive and Pharmacy assistance.

Request a Member ID Card here

• COBRA Notice of Disability Form
• COBRA Notice of Qualifying Event Form
• COBRA Notice of Second Qualifying Event Form

Need assistance with a medical claim or have a question about your coverage?

Call our Care Concierge Team at (888) 816-1655.